Terms of Service

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction.

To use the Services, you may be required to provide information such as your name, email address, billing address, shipping information and payment details.

You represent and warrant that all information provided by you is accurate, current and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account.

Accounts may not be transferred, assigned, sold or licensed to any third party.

We make every effort to accurately display our products, descriptions and services.

Product colors and appearances may vary depending on your screen settings and device.

We do not guarantee that products received will appear exactly as displayed online.

All product descriptions, pricing and availability may be modified without prior notice.

We reserve the right to discontinue products or limit quantities at our sole discretion.

When you place an order, you are making an offer to purchase products from IT'S ME.

Orders are accepted only after successful payment processing and confirmation by us.

We reserve the right to refuse, modify or cancel any order at our discretion.

If changes are made to your order, we will attempt to notify you through the email address or phone number provided.

Purchases remain subject to our Refund Policy and Return Policy.

Prices, discounts and promotional offers may change without notice.

The applicable price is the price displayed at the time your order is placed.

Prices may exclude shipping charges, taxes, duties or customs fees unless otherwise stated.

You agree to provide complete and accurate billing and payment information.

You authorize us to charge the payment method provided for all purchases and associated fees.

Delivery timelines are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather conditions, strikes or circumstances beyond our control.

Risk of loss and title pass to you upon transfer of goods to the shipping carrier.

All content, trademarks, graphics, logos, product images, videos, audio, text and designs available through our Services are owned by IT'S ME or its licensors.

You may use the Services only for personal, non-commercial purposes.

Unauthorized reproduction, distribution, modification, republication or commercial exploitation of any content is strictly prohibited.

We may provide access to third-party tools that we neither monitor nor control.

Such tools are provided “as is” and “as available” without warranties or guarantees of any kind.

Your use of optional tools is entirely at your own risk and subject to the terms of the respective providers.

Our Services may contain links to third-party websites and services.

We are not responsible for evaluating or guaranteeing the content, products or services offered by third parties.

Accessing third-party websites is entirely at your own risk.

IT'S ME is powered by Shopify, which enables us to provide products and services through our online store.

All purchases made through this website are transactions between you and IT'S ME directly.

Shopify is not responsible for any sales, purchases, refunds, exchanges, injuries, damages or losses arising from transactions between you and IT'S ME.

By using our Services, you release Shopify and its affiliates from any claims arising from purchases made through our store.

All personal information collected through the Services is governed by our Privacy Policy.

Certain information may also be processed by Shopify in order to provide hosting, payment processing, analytics and operational services.

By using our Services, you acknowledge that you have reviewed and accepted our Privacy Policy.

If you submit suggestions, reviews, comments, ideas, proposals or other content, you grant IT'S ME a perpetual, royalty-free, worldwide right to use, reproduce, modify, distribute and display such content.

You represent that any feedback submitted is your own and does not infringe the rights of any third party.

We reserve the right to remove, edit or refuse any content that violates these Terms or is considered unlawful, offensive or inappropriate.

Occasionally information on our website may contain typographical errors, inaccuracies or omissions.

These may relate to product descriptions, pricing, promotions, shipping charges, availability or transit times.

We reserve the right to correct errors and update information without prior notice, including after an order has been submitted.

You may use the Services only for lawful purposes.

• Violating applicable laws or regulations.
• Infringing intellectual property rights.
• Uploading malware, viruses or malicious code.
• Harassing, abusing or harming others.
• Sending spam or misleading communications.
• Scraping, crawling or extracting website data.
• Interfering with security mechanisms.
• Using the Services for fraudulent purposes.

Violation of these restrictions may result in suspension or termination of your access.

Automated systems, bots, AI agents or software interacting with the Services must comply with all applicable requirements and restrictions imposed by IT'S ME.

We reserve the right to restrict, block or limit automated access to any part of the Services.

Agents must accurately identify themselves and may not attempt to disguise automated activity as human behavior.

We may suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms.

Termination does not affect obligations incurred prior to termination.

Certain provisions including intellectual property rights, liability limitations and indemnification obligations shall survive termination.

The Services and all products provided through the Services are supplied on an “AS IS” and “AS AVAILABLE” basis.

We make no warranties or guarantees regarding uninterrupted access, availability, security, accuracy or reliability.

To the maximum extent permitted by law, all implied warranties including merchantability, fitness for a particular purpose and non-infringement are disclaimed.

To the fullest extent permitted by law, IT'S ME, its affiliates, directors, employees, partners and service providers shall not be liable for indirect, incidental, consequential, punitive or special damages.

This includes loss of profits, loss of revenue, loss of business opportunities, loss of data and other related damages arising from your use of the Services.

Your use of the Services remains entirely at your own risk.

You agree to indemnify and hold harmless IT'S ME, its affiliates, officers, directors, employees, agents and partners against any claims, liabilities, damages, losses or expenses arising from:

• Your breach of these Terms.
• Your violation of any law.
• Your infringement of third-party rights.
• Your misuse of the Services.

This obligation includes reasonable legal and professional fees incurred in defending such claims.

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law.

Any unenforceable portion shall be deemed severed without affecting the validity and enforceability of the remaining provisions.

Failure by IT'S ME to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy and other policies published on the website, constitute the entire agreement between you and IT'S ME.

They supersede any prior agreements, understandings or communications relating to the Services.

You may not assign, transfer or delegate any rights or obligations under these Terms without our prior written consent.

IT'S ME may assign, transfer or delegate its rights and obligations at any time without restriction.

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over Ahmedabad, Gujarat.

Headings used throughout these Terms are included for convenience only and shall not affect the interpretation of any provision.

We reserve the right to modify, update or replace any part of these Terms of Service at our sole discretion.

Updates will be posted on this page along with a revised effective date where applicable.

Your continued use of the Services after changes have been posted constitutes acceptance of those changes.

Questions regarding these Terms of Service may be directed to us using the contact information below:

Atlantis Wellness LLP

Email: info@itsmeonline.in

Address: 309, Grace Business Park, Sola, Ahmedabad – 380060

Phone: +91-9000993693

GSTIN: 24ACFFA8294H1Z7