Shipping Policy
Fast • Secure • Reliable Delivery Across India
Shipping Overview
At Atlantis Wellness LLP, we strive to ensure that your orders are delivered in a timely and efficient manner.
We have partnered with Shiprocket as our trusted logistics partner to facilitate secure shipping across India.
Our online store operates on Shopify, ensuring a seamless shopping experience.
Order Journey
Order Placed
Your order is successfully received.
Processing
Orders are processed within 1–2 business days.
Packed
Your products are securely packed.
Shipped
Handed over to our logistics partner.
Out For Delivery
Your package is on the way.
Delivered
Order delivered safely to your doorstep.
Shipping Charges
Prepaid Orders
Above ₹999
FREE
Standard Shipping
Below ₹999
Charges Calculated At Checkout
COD Orders
Additional Charges Apply
Available On Select Pincodes
Track Your Order
Once your order is shipped, you will receive an email or SMS containing a tracking link.
Track your shipment in real-time through Shiprocket tracking.
Cash On Delivery (COD)
- Available on select pin codes.
- Additional COD charges may apply.
- Please ensure availability during delivery.
- Repeated order refusals may restrict future COD purchases.
Failed Deliveries & Reattempts
- Incorrect shipping address.
- Customer unavailable.
- Order refusal.
- Courier may attempt redelivery.
- Returned orders may incur additional reshipping charges.
Damaged or Missing Shipments
If you receive a damaged package, please contact us within 24 hours of delivery.
Please include:
- Order Number
- Package Photos
- Product Photos
For missing shipments, our support team will assist you.
Policy Updates
Aura reserves the right to modify this Shipping Policy at any time.
Changes will be reflected on this page immediately after publication.
